⚠️All commercial printers (Not only Grabprinting) will only recommend Photoshop or Adobe Illustrator.
⚠️Any 3rd party design software or Microsoft Products are using RGB colour and not CMYK which are not recommended.

When we receive your file
We will do this:

  • Check for issues listed in the check list below
  • Notify you of problems in your artwork through email

We won’t do this:

  • Check for issues other then those listed in check list below
  • Correct any technical errors
  • Reprint the file if it fails to print as expected as a result of you not following the check list

Artwork File Check List

Preparing artwork can be a complex task. To avoid error, extra cost and delay, we have prepared a comprehensive checklist to assist you in preparing your artwork successfully.

Only CMYK colour mode is used in your artwork
CMYK not more than 240%
For Super Black, please use C40 M30 Y30 and K100 and Normal Black please use K100
No colour tints that contain less than 10%
At least 10% of difference for tint/toning effect.

All images are in CMYK colour mode
Colour / Grayscale images resolution are set to or above 300dpi
Scanned Line Art / Black & white images resolution are set to or above 1200dpi
Never manipulate images in vector software*
All background, design effects, and images has been merged and converted to a TIFF file

​No fonts of less than 4pts
Layout Program* : Curve / Create Outline / Path all fonts
​Adobe Photoshop : Set resolution at or 300dpi and Rasterize Type

Artwork with folding/crease line
For products with folding or crease line, folding or crease line may have a difference of 1-3mm. Please make sure your content is 4mm away fold line or crease line.

▢​No hairline less than 0.25pts

Product Size Template                    
Artwork is prepared in the correct PRODUCT SIZE TEMPLATES Background design expanded to Full Bleed size
​Vital elements are within Safe Zone
​No crop marks are applied                    
​Removed all guidelines and text descriptions in PRODUCT SIZE TEMPLATES

PDF File Format                    
Artwork is saved in required file format : Adobe Acrobat Document 4 – version 1.3 (*.pdf)
​Resolution: 300dpi
​Colour mode: CMYK colour mode

​All pages are placed in the correct sequence you want them to be
​Artwork File is arrange according to our specification and published to a PDF file.
​Dummy is in JPEG file format and arranged according to our specification. Add all of your JPEG files into a ZIP file.
​Other than hyphen (-) and underscore(_), your filename does not include any other marks or symbols
​No overprint setting is used

Problem Descriptions Solutions
Missing Front Ungroup all object/text and cruve/Create Outline/Path all Fonts
Font distortion To ensure transparent background image does not overlap with text, merge all images and export to TIFF file format, then import the TIFF file to replace existing images
Artwork contains line weight less than 0.25pts Set line weight above 0.25pts
Colour tints (toning) contain less than 10% Ensure all colour tints are set to 10% and above
Artwork contains (C=100 M=100 Y=100 K=100) Set colour to SUPER BLACK (C=60 M=40 Y=40 K=100)
Artwork contains Pantone/RGB colour mode Ensure all images/colour mode in CMYK
Artwork contains low resolution image Ensure all images are set to or above 300dpi
PDF file format setting error Save PDF file to Acrobat 4 (Ver 1.3)
Background design not expanded to Full Bleed Expand background design to Full Bleed
Elements exceeding Safe Zone Keep vital elements within Safe Zone
Wrong Artwork Size Please use our product templates or follow individual products require file size
Artwork contains guidelines/text description/cropmarks Remove all guidelines/text description/cropmarks
Artwork contains overprint setting Ensure your artwork does not contain overprint setting


Design FAQ

I don't know how to do design, can Grabprinting assist me?

Grabprinting does not have designers in our company.

Most of our customers learn from Youtube or Google.

If you really do require designing assistance, you can engage a local graphic designer in this link

Artwork FAQ

How if i don't do the recommended changes?

To proceed to print with your order without making the recommended corrections, you cannot hold Grabprinting liable for the outcome of your print out.