Artwork

Artwork Can Proceed
  • To proceed to print with your order without making the recommended corrections, just reply ‘Please Proceed‘. You, therefore, do so at your own risk and cannot hold Grabprinting liable for the outcome of your print out.
  • Any reply after 1 pm will be considered as next working day order.
    If you will like to send new artwork, please be reminded the cut off time is 1 pm. Final artwork sends to us after 1 pm is considered as next working day order.
  • Please click on the below link and submit your artwork directly to our production; https://www.grabprinting.com/submit-new-artwork/
Artwork Must Resend
  • Please send new artwork as soon as possible. Final artwork sends to us after 1 pm is considered as next working day order.
  • Please click on the below link and submit your artwork directly to our production; https://www.grabprinting.com/submit-new-artwork/
System Artwork issues
Artwork has issues. Please check your email and reply us as soon as possible to avoid delay.
Why does system prompt artwork issues
All artwork issues are 100% machine prompt to ensure you have a good print product. There are issues which we can proceed if you are willing to accept the risk and some cannot as the final prints will be bad. We based on international printing standard. We do not just print and not inform you of the risk or outcome which we can anticipate. It is our commitment to inform you of all possible outcomes.
Email Reminder
Hi,

We have yet to receive your new artwork.

Please send new artwork as soon as possible. Final artwork sends to us after 1 pm is consider as next working day order.

📁 Please click on the below link and submit your artwork directly to our production; https://www.grabprinting.com/submit-new-artwork/

Regards
Jimmy (Production)

WhatsApp Reminder
Hi ABC,

Just a reminder that your order #6380 is still on hold as we are waiting for your new artwork.

Kindly please check your email and follow the instruction to have the best print optimisation and avoid delays.

You can check your order at www.grabprinting.com/tracking

Regards
Audrey
Grabprinting.com

Follow artwork guide and use the template
Please use the template and follow the artwork guide in the product link to avoid print delay
Designer's help
  • If you require assistance on artwork services, you can engage a local designer from this link – https://www.grabprinting.com/graphic-designers-singapore/
Urgent Print
  • If your print is urgent, you can select Express print if it is available
  • After 1pm , you need to add 1 more working day to the date stated in the product link
  • Please make sure you follow the artwork guide and use template (if available) to avoid print delay. Any artwork issue, Grabprinting is not liable for any delay or losses as we do not provide artwork services. We are a print only company.
  • If you require assistance on artwork services, you can engage a local designer from this link – https://www.grabprinting.com/graphic-designers-singapore/
Spot UV name card
  1. Please follow the artwork guide and use the template in the product link – https://www.grabprinting.com/spot-uv-business-card/ and click on Artwork Guide
  2. Please follow the spot uv guide – https://www.grabprinting.com/spot-uv-guide/

Sample artwork by other customers

  1. 2 side print and 1 side spot uv – https://www.dropbox.com/sh/q94ctz2jkcbmki9/AADXgrNy5gU5Z1FIKd2e4Nixa?dl=1
  2. 2 side print and 2 side spot uv – https://www.dropbox.com/sh/xji1a585y30cul2/AAAcdSuIVraY8ZE8R9SkXtX3a?dl=1

2 side print and 1 side spot uv must contain 3 files for name

  1. Jamie front print.pdf
  2. Jamie front spot uv.pdf
  3. Jamie back.pdf

2 side print and 2 side spot uv must contain 4 files

  1. Jamie front print.pdf
  2. Jamie front spot uv.pdf
  3. Jamie back.pdf
  4. Jamie back spot uv.pdf

Please take note;

  1. If your back print file is empty, please upload an empty file so our production knows there is no print at the side.
  2. If you only want to do SPOT UV with no print, please upload an empty file and rename it accordingly.
  3. If you have issues doing spot uv artwork, we will advise you to engage a design to assist you instead.
  4. Kindly upload to wetransfer.com and paste the link in this email

Delivery

Delivery Notice with Image
Item sent to Singpost.com
Tracking id: SM300278889SG
Image Link: https://goo.gl/QC5Ui3
Delivery Notice without Image
Item sent to Singpost.com
Tracking id: SM300278889SG
SMART PAC
If the item is stated delivered and you did not receive, kindly please check your mailbox first. (Some customers feedback that Singpost put into their mailbox)

If not, please contact singpost at 1605 or go to www.singpost.com. We have also attached a photo of your parcel image.

Pricing

Products with prices already online
Hi,

In this link – https://www.grabprinting.com/a4-booklet-digital-print/

You can ;

  • Check Prices
  • Details such as delivery time, material and other specifications
  • Make your order directly anytime 24/7

Regards
Audrey

Quotation
Details

*Price including delivery and the price is nett.

If you want to proceed, we will send you an invoice. Once you have made payment, we will start to proceed.
Send us the following details;

  1. Normal Production / Express Print
  2. Artwork file / Upload your artwork to Wetransfer.com and paste the link
  3. Contact Person Name
  4. Company Name (if any)
  5. Contact Person Email
  6. Contact Person Mobile
  7. Billing Address
  8. Shipping Address

Regards
Ken (Production)

Artwork Required

We will not be able to quote you if you do not provide the following artworks;

  • Print Artwork
  • Spot UV Artwork
  • Die Cut Artwork
  • Hot Stamping Artwork
  • Emboss Artwork

The reason we required exact artwork is we want to confirm 100% we are able to do and understand your actual work.

We will not be able to quote you if you did not reply with actual artwork.
If you send us photos or images, it does not help as we require actual artwork.
Explaining to us in WORDS will not help as well as your artwork is direct instructions to how our machines will print and does the finishing
If you did not reply with the actual artworks required, we will not be able to quote and we will not reply to you.

Please do understand that we print and do finishing to your artwork and not to any photos, images or how you explain to us in words.

Regards
Ken (Production)

New quotation form

Hi,

We only quote based on what you have filled in. If you need different specifications from this form, kindly please fill in the quotation form again to avoid misunderstanding and confusion.

Regards
Ken (Production)

FAQs

Details

Hi,

You can also check our summary of what Grabprinting does and do not do or provide in this link – https://www.grabprinting.com/do/
90% of questions asked are answered already in this link – https://www.grabprinting.com/commonly-asked-questions/
Regards
Audrey

Remind payment via bank transfer

Details

Hi,

Just to check if you made the transfer, kindly please fill in this form;
https://goo.gl/2eF2yX

Grabprinting.com

Whatsapp

Artwork check

We do not do visual check over WhatsApp or email as our files checking are using the machine only.

We will not reply any artwork check enquiry over WhatsApp as to avoid misunderstanding. Kindly please understand.

Once you have ordered, our production will process it. If there are any issues, our production team will email you accordingly.

Please use the template provided and follow the artwork guide in the product link to avoid print delay.

Credit Card Unable to pay

Kindly please use another browser or if the problem persists, kindly use bank transfer method to avoid print delay